ACCIDENTAL Stains – Includes human and pet bodily fluids, and dye transfer.
ACCIDENTAL Water or Beverage Marks or Rings.
ACCIDENTAL Rips, Tears, Punctures, Burns & Singe marks.
ACCIDENTAL Scratches and gouges that PENETRATE the finish of wood, metal & hard surfaces.
ACCIDENTAL Chipping or Breakage of Glass or Mirrors.
Loss of Silvering on Mirrors
Checking, Cracking, Bubbling and Peeling of the Finish on Case Goods or Lifting of Veneers.
Failure of Motors & Associated Components, such as mechanisms, wires and switches (upon expiration of
the Manufacturer’s Warranty), including Parts and Labor.
Fading from the Sun on Case Goods (Wood Furniture).
General soiling or ACCUMULATED stains that were never claimed or that cannot be attributed to a single occurrence.
Stains or damage from mildew, mold, acid, bleach, rust or corrosion.
Damage from TEETH, BEAKS and CLAWS from an animal or bird.
“As Is”, “pre-owned” showroom-displayed, rental or commercial use.
Stains or Damage caused by Transit, Delivery, Assembly or Movement between residences (customer moving between residences).
Loss of foam resiliency, pilling or fraying of upholstery.
Fading, color loss and/or discoloration of Upholstered Furniture.
Damage caused by improper cleaning methods.
Cracking or Peeling of Leather, Vinyl, Bonded or Bi-Cast.
Damage due to acts of God, theft, negligence, riot or any other peril.
GBS has been in business since 1988.
GBS has an “A” rating with the Better Business Bureau.
GBS’s Peace of Mind Program is underwritten and insured by a U.S. based “A” rated insurance carrier.
We overstaff our Call Center to provide industry leading 10 second average speed of answer and less than 1% abandon rate.
We continuously monitor and train our Customer Service Reps to ensure Your customer receives an outstanding customer service experience.
Customer has 30 days after Discovery to report the Accident.
Customer is eligible for Multiple Services during the 5 year term of the Peace of Mind Program - and one-time Replacement.
This is not a cleaning contract. Call GBS to get a recommended upholstery cleaner in your area.
Customers need to call with every incident.